We’re here to help
Support
For setup, playback, downloads, accessibility, or account questions, email support@omnibrary.app.
For faster playback help: open Omnibrary Settings and choose “Export privacy-safe diagnostics,” then attach the ZIP. Review it before sending. Omnibrary never uploads it automatically.
Getting started
Link your Plex account to browse your own media, or choose Local Videos to add a file from your headset. The built-in demo is a browsing preview; its fictional titles do not include playable movies.
Before contacting support
- Confirm your Quest and Plex server are online.
- Retry with Compatibility quality if a title cannot direct play.
- For Room issues, return to the Dashboard and enter Room again without signing out or clearing app data.
Account and data
See Delete local data or disconnect Plex for sign-out and deletion instructions.